Return and Refund Policy

Return Policy:

Teal & Terra offers complete trust and transparency on all your purchases with us to all our customers. Any purchased item can be returned within 3 days from the receipt of orders. You can return the purchased item to Teal & Terra for any of the following reasons:

  • Wrong Product.
  • Defective.
  • Expired.
  • Damaged.
  • Delayed beyond 15 days for delivery.

Before returning the product, please make sure products are not opened and used.

*As these are beauty products, we do not accept return or exchange of Body Cleansers, Sunscreen and Body Lotions, Scrubs and Masks, Hair Care.

Refunds :

For products applicable for return, we either give shopping points or refund to cards directly (in case of pre-payment). For any other form of payment, we issue a cheque.

Cancellation Policy :

If you want to cancel please write to us @ or call us/WhatsApp @ +91 98183 57007

The cancellation can only be done before dispatch.
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