Thank you for visiting www.tealandterra.com. This privacy and security policy explains the information we collect about you, how we use the information, some of the security steps taken to protect the information, and the choices you have to review, revise and/ or restrict our usage of this information. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users.

What Information do we Collect and How do we Use it?

www.tealandterra.com collects information from the customers for a variety of reasons, including as part of our ongoing efforts to provide unparalleled customer service, improve the shopping experience and to communicate about products, services and promotions. We collect information such as email, name, telephone number, postal address and payment information (“Personal Information”) that you provide to us when you register with an account on our site, place an order, participate in a promotion, write product reviews, make wish lists and other user-generated content.

Information collected online may be utilized by www.tealandterra.com. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience on www.tealandterra.com’s web site offers, promotions, or information that we believe may be of interest to you.

We also monitor site use and traffic patterns to improve our web site design and the products and services we offer as well as to determine what offers, promotions or information to send to you. To serve you better, we may combine Personal Information you give us online, via a mobile device, in our events, or through our customer service call center.

Disclosure of Information

We do not share emails, personal credit card or other payment information with third parties except for the purposes of processing payment for the products and services you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have a contract for their services to protect against fraud and unauthorized use of credit and gift cards. Address with delivery details for pick up of goods or drop/ delivery is also shared with delivery partner/ Courier Company.

Procedures to Review your Personal Information and to Opt-Out
You may update your personal information or opt-out of our mailing list or other communications from us. If at any time you would like us to update your information, email to our customer service. Please be sure to include your email address, full name and mailing address.
If you have any objections to this Privacy Policy, you should immediately discontinue use of the website.

Contact us via postal mail:

C4 602, The Legend Apartments,
Sector 57, Gurgaon
122015

You may also escalate any concern to info@tealandterra.com

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